Hi there and welcome in our imaginarium! We offer you:
♥ high quality images (300dpi)
♥ speedy fast instant download (okay, it might take few minutes)
♥ quality customer service (closed on weekends and holidays)
Please allow us a couple of days for answering your questions.
Your files will be available to download once payment is confirmed.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
♥ 100% satisfaction guarantee: We strive to provide the highest quality and customer satisfaction. If for whatever reason you are not happy with your purchase, we will offer you a full refund, no questions asked. Because you are important.
♥ in case there would be any kind problem, just contact us, and we'll fix the issue as soon as possible!
© VOF VectoriaDesigns. All Rights Reserved.
♥ All images and designs are copyrighted and property of VOF VectoriaDesigns.
♥ Buying any item in the Etsy shop of VectoriaDesigns equals buying a Crafting License.
♥ With the VectoriaDesigns Crafting License you can use any of our designs as much as you like in physical products that you yourself create and sell.
♥ The restrictions are that you don’t sell more than 1000 USD (or the equivalent in any other currency) per year in total, that you do not sell to businesses, but only to end customers and that you create all the products yourself.
♥ For business licenses, please contact us, we have different options, just for you!
♥ Selling digital items made with our designs, for example in digital collage sheets, is not permitted in any form.
A link to your files will be send to the email address you provided. Check your spam folder if you can't find it anywhere.
If you make an Etsy account you can always download your files again, even later on. Just go to "You" (top right of the screen), click on "purchases and reviews", find the right order and click "download files". Handy!
More info here: https://www.etsy.com/help/article/3949
And of course, if you really can't get to your files for whatever reason, just send us a message and we'll get you sorted.
Most computers have unzipping software built in, just double click and the zip file wil open. If that doesn't work or you have an old computer there are free unzipping websites online, like https://unzip-online.com/en
There's absolutely no need to buy unzipping software, even if your computer suggests it.
Absolutely, but there are restrictions. You can read our policy here: https://vectoriadesigns.com/licensing/
Yes, 100%. Etsy officially doesn't allow cancellations as you see above (we can't change that text), but just pop us a message and we'll get you completely sorted out.
We try to get back to you as quickly as possible, but it could take a few days sometimes, especially in the weekends. But rest assured, you'll be helped.